Citizens across the 28 states will be able to avail of all government services, including payment of utility bills and applying for a driving licence, through common Internet portals being developed. senior government officials told.
The government plans to develop portals for at least 10 states by October 2010, and the rest will follow. These state portals’ services will range from getting a birth or death registration certificate, to applications for pensions, to getting a domicile or residence certificate all online. The forms will be available electronically.
"It will reduce red-tapism and make delivery of services hasslefree ,” said a joint secretary-level official at the ministry of IT & communications.
Already, five IT companies — Accenture, Infosys, HP, Wipro, and 3i Infotech — have been empanelled as agencies for implementation of the project at the state level. KPMG, Ernst & Young, PwC, IL&FS and UTITSL have been empanelled as the consulting firms. The states may pick any of these agencies for implementation of the project.
When the portals go live, citizens would be able to query the status of his/her application at any point. Response will also be conveyed through SMSs or email or even displayed on portals.
Source: taxguru.in
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